Kaseya VSA Remote Monitoring and Management REST API
Kaseya VSA remote monitoring and management REST API for MSPs and enterprise IT teams to monitor, manage, automate, and secure IT infrastructure — including agent-based endpoint monitoring, automated patch management, remote access, scripting, network discovery, and helpdesk integration — enabling automated device management, compliance enforcement, and IT operations through Kaseya's enterprise RMM platform. Enables AI agents to manage agent management for Kaseya agent endpoint monitoring and health automation, handle patch management for automated patch scanning, approval, and deployment automation, access procedure management for automated agent procedure script execution automation, retrieve alarm management for monitoring alarm handling and resolution automation, manage audit management for hardware/software inventory and change detection automation, handle remote control for agent remote session management automation, access service desk for helpdesk ticket creation and management automation, retrieve software management for application deployment and removal automation, manage network management for network device discovery and SNMP monitoring automation, and integrate Kaseya VSA with ConnectWise, Autotask, and enterprise systems for MSP IT automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
MSP RMM. SOC2, GDPR. API key. US/EU. Endpoint and device configuration data.
⚡ Reliability
Best When
An MSP or enterprise IT department wanting AI agents to automate endpoint monitoring, patch management, scripted remediation, and inventory management through Kaseya VSA's agent-based RMM platform.
Avoid When
KASEYA LICENSE REQUIRED: Kaseya VSA requires Kaseya subscription; automated open-developer assumption creates license_required; Kaseya VSA requires MSP or enterprise license; automated must have Kaseya agreement. KASEYA ACQUISITION IMPACTS ECOSYSTEM: Kaseya acquired Datto ($6.2B, 2022) creating complex product portfolio; automated single-product assumption creates product_confusion for organizations needing clarity between VSA, Datto RMM, and BMS products; automated must verify correct Kaseya product for the use case. VSAX (CLOUD) VS VSA (ON-PREM/HYBRID): Kaseya offers VSA (hybrid) and VSA X (cloud-native); automated uniform-API assumption creates endpoint_mismatch for VSA API calls to VSA X endpoints or vice versa; automated must target correct Kaseya VSA deployment. AGENT PROCEDURES REQUIRE PRE-DEFINITION: Script automation uses Kaseya Agent Procedures defined in VSA console; automated on-the-fly-script assumption creates procedure_not_found for API script triggers without pre-defined agent procedures; automated must define agent procedures in VSA before API execution.
Use Cases
- • Automating patch compliance enforcement and reporting for MSP IT automation agents
- • Triggering remediation scripts on non-compliant endpoints for security operations automation agents
- • Managing device inventory and change detection across client environments for IT audit agents
- • Integrating RMM alarms with PSA ticketing for MSP service delivery automation agents
Not For
- • Pure cloud/SaaS monitoring without agent-based endpoint management (Kaseya VSA requires agent on managed devices)
- • Consumer IT management for personal devices (VSA is enterprise/MSP grade, not consumer IT)
- • Network-only infrastructure monitoring without endpoint management (Kaseya has network modules but is primarily endpoint-centric)
Interface
Authentication
Kaseya VSA uses API key for RMM REST API. REST API with JSON. Miami, FL HQ. Founded 2001 by Gerald Blackie. Private (Francisco Partners). Acquired Datto ($6.2B, 2022), ConnectWise competitor. Products: VSA (RMM), Datto RMM, BMS (PSA), Kaseya 365 bundle. 10,000+ MSP customers. 150M+ managed endpoints across all products. Competes with NinjaOne, N-able, and Datto RMM for enterprise MSP RMM.
Pricing
Miami FL. Francisco Partners. 10,000+ MSP customers. Kaseya 365 bundle. Enterprise MSP platform.
Agent Metadata
Known Gotchas
- ⚠ MACHINE ID IS INTERNAL KASEYA ID: Kaseya uses internal machine IDs (not hostnames) for device operations; automated hostname-based assumption creates device_not_found for operations using computer names instead of Kaseya machine IDs; automated must resolve machine IDs from agent list before device operations
- ⚠ AGENT PROCEDURES ARE ASYNCHRONOUS: Agent procedure execution on endpoints is asynchronous; automated sync-execution assumption creates missing_result for procedure results checked before agent execution completes; automated must implement polling or use scheduled procedure results endpoint
- ⚠ ALARM CONDITIONS REQUIRE PRE-DEFINITION: Monitoring alarms trigger from pre-configured alarm conditions in VSA; automated dynamic-alert assumption creates no_alarm_generated for conditions not pre-configured as VSA alarm definitions; automated must pre-configure alarm conditions in VSA console
- ⚠ KASEYA VSA SECURITY BREACH HISTORY: Kaseya VSA suffered a significant ransomware supply chain attack in July 2021; automated implicit-trust assumption creates security_oversight for Kaseya VSA deployments without reviewing post-breach security hardening; automated should verify current security posture and enable MFA
- ⚠ PATCH MANAGEMENT REQUIRES POLICY: Patch deployment uses patch policies with approval workflow; automated direct-patch assumption creates unapproved_deployment for patches not approved through VSA patch policy; automated must use VSA patch policy workflow for compliant patch management
Alternatives
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Scores are editorial opinions as of 2026-03-07.