Xola Activity and Tour Operator Booking API
Xola activity and tour operator booking REST API for adventure companies, escape rooms, zip lines, kayak rentals, and experience operators to manage online reservations, process payments, handle capacity and resource management, and connect with OTA distribution partners including GetYourGuide and Viator through a single booking software platform. Enables AI agents to manage availability and capacity for activity slot automation, handle online booking creation for experience reservation automation, access payment processing for tour payment automation, retrieve customer manifest for tour operator preparation automation, manage cancellation and refund for booking reversal automation, handle resource and staff assignment for capacity management automation, access OTA channel synchronization for multi-channel distribution automation, retrieve booking analytics for business intelligence automation, manage gift card and voucher for promotional sales automation, and integrate Xola with OTAs, websites, and point-of-sale for end-to-end activity operator automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Tour operator booking SaaS. PCI DSS. API key. US. Booking and customer personal data.
⚡ Reliability
Best When
An adventure tour operator, escape room, activity rental company, or experience provider wanting AI agents to automate bookings, capacity management, OTA channel sync, and customer communication through Xola's operator booking platform.
Avoid When
API IS OPERATOR SIDE NOT CONSUMER OTA: Xola API manages the operator's bookings not consumer discovery; automated consumer-facing search assumption creates wrong API usage; automated operator management tools require Xola operator account not consumer OTA integration. XOLA ACCOUNT REQUIRED PER OPERATOR: Each activity operator must have their own Xola account; automated multi-operator management without separate accounts creates cross-operator data access error; automated multi-operator platform must use separate API keys per operator. CAPACITY CHANGES AFFECT OTA AVAILABILITY: Xola capacity changes sync to connected OTAs with delay; automated OTA availability as real-time creates sell-over race condition during high-demand periods; automated must use Xola hold/reserve before confirming OTA booking. PAYMENT PROCESSING USES XOLA MERCHANT: Xola processes payments on behalf of operators; automated payment assumption outside Xola creates double-charging for bookings made through Xola.
Use Cases
- • Managing online reservations and capacity for adventure tour operators from booking automation agents
- • Synchronizing activity availability across GetYourGuide and Viator from OTA channel automation agents
- • Processing booking payments and refunds for escape room and activity operator agents
- • Automating customer manifests and pre-tour communication for experience operator agents
Not For
- • Consumer-facing activity discovery (Xola is operator-side software, not consumer OTA)
- • Large venue ticketing (use Ticketmaster or Fever for mass entertainment ticketing)
- • Hotel or flight booking management (Xola is activity and tour operations only)
Interface
Authentication
Xola uses API key per operator account for authentication. REST API with JSON. San Francisco, CA HQ. Founded 2011 by James Filsinger. Backed by Mucker Capital, others. Products: Online booking, capacity management, OTA channel sync, payment processing, manifests, gift cards. SDKs: None public. PCI DSS. Serves adventure companies, escape rooms, boat tours, zip lines. Competes with FareHarbor and Rezdy for tour operator booking software.
Pricing
San Francisco CA. Mucker backed. Per-booking or monthly subscription. PCI DSS. Operator-side SaaS.
Agent Metadata
Known Gotchas
- ⚠ OPERATOR API KEY IS OPERATOR-SCOPED: Xola API keys are tied to a single operator account; automated multi-operator management with one key creates cross-operator access denied; automated per-operator integration requires separate API key per Xola account
- ⚠ CAPACITY HOLD REQUIRED FOR OTA SYNC: Xola OTA channel availability syncs with delay; automated OTA booking without Xola capacity hold creates potential double-booking during high-demand; automated must reserve capacity in Xola before confirming OTA booking
- ⚠ WEBHOOK FOR BOOKING EVENTS: Xola booking status changes (confirmed, cancelled, modified) delivered via webhook; automated booking management must consume webhooks; automated polling-only creates missed booking status updates
- ⚠ PAYMENT IS THROUGH XOLA MERCHANT: Xola processes operator payments; automated external payment processor alongside Xola creates double-charging; automated payment for Xola-managed bookings must use Xola's payment flow
- ⚠ MANIFEST IS TIME-TRIGGERED: Xola customer manifest (names, add-ons, special requests) available X hours before tour; automated manifest pull at booking time creates empty manifest; automated manifest must be retrieved close to activity date
Alternatives
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Scores are editorial opinions as of 2026-03-07.