Peek Pro Tour and Activity Operator API
Peek Pro tour and activity operator booking REST API for adventure companies, rental operators, escape rooms, water sports, and experience businesses to manage online bookings, waiver collection, payment processing, resource and capacity scheduling, staff management, and OTA channel distribution to GetYourGuide, Viator, and Expedia through Peek's operator management platform. Enables AI agents to manage availability and scheduling for activity booking automation, handle booking creation and modification for reservation management automation, access digital waiver collection for liability document automation, retrieve payment processing for tour payment and refund automation, manage customer communication for pre-activity preparation automation, handle OTA channel sync for multi-distribution automation, access resource and equipment scheduling for capacity planning automation, retrieve business reporting for activity operator analytics automation, manage gift voucher for promotional sales automation, and integrate Peek Pro with booking widgets, OTAs, and point-of-sale for end-to-end activity operator automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Activity booking SaaS. PCI DSS. API key. US. Booking, waiver, and customer personal data.
⚡ Reliability
Best When
An adventure tour company, rental operator, or experience business wanting AI agents to automate online bookings, digital waivers, OTA distribution, and payment management through Peek Pro's operator booking platform.
Avoid When
WAIVER WORKFLOW IS REQUIRED FOR MANY OPERATORS: Peek Pro operators often require digital waiver before activity; automated booking pipeline must include waiver collection step; automated waiver-optional assumption for adventure activities creates liability exposure for operator. OPERATOR ACCOUNT SCOPING: Peek Pro API access is scoped to individual operator accounts; automated multi-operator management requires separate credentials per account; automated single-key multi-operator assumption creates access denied. OTA SYNC HAS PROPAGATION DELAY: Peek Pro OTA channel updates (availability, pricing) propagate to GetYourGuide and Viator with delay; automated real-time OTA availability assumption creates oversell window during propagation; automated must implement Peek capacity hold before OTA booking. PAYMENT PROCESSING THROUGH PEEK OR STRIPE: Peek Pro uses its own payment processor or Stripe Connect; automated alternative payment processor assumption creates integration conflict; automated payment must use Peek's payment flow.
Use Cases
- • Managing online reservations and resource scheduling for water sports and rental operators from agents
- • Collecting digital liability waivers before activity for compliance automation agents
- • Syncing activity availability to GetYourGuide and Viator from OTA channel management agents
- • Processing tour payments and automated refunds for activity operator finance automation agents
Not For
- • Consumer-facing activity search (Peek Pro is operator software, not consumer OTA)
- • Hotel or restaurant reservation management (Peek Pro is activity/tour operators only)
- • Enterprise event venue management (Peek Pro targets small-to-mid size activity businesses)
Interface
Authentication
Peek Pro uses API key per operator for authentication. REST API with JSON. San Francisco, CA HQ. Founded 2012 by Ruzwana Bashir. Backed by Andreessen Horowitz, Founders Fund, Jack Dorsey ($80M+ raised). Products: Online booking, digital waivers, OTA distribution, capacity management, staff scheduling. SDKs: None public. PCI DSS. Serves 3,000+ operators across zip lines, boat tours, rental companies, escape rooms. Competes with FareHarbor and Xola for tour operator booking software.
Pricing
San Francisco CA. a16z/Founders Fund backed. Per-booking percentage model. PCI DSS.
Agent Metadata
Known Gotchas
- ⚠ WAIVER COLLECTION IS PART OF BOOKING FLOW: Peek Pro operators require digital waiver before activity participation; automated booking without waiver collection creates incomplete booking for waiver-required activities; automated must include waiver URL in customer pre-activity communication
- ⚠ OTA CHANNEL SYNC HAS PROPAGATION DELAY: Peek Pro OTA distribution (GetYourGuide, Viator) syncs with delay minutes to hours; automated real-time OTA availability assumption creates double-booking window; automated must implement Peek capacity hold before confirming OTA booking
- ⚠ OPERATOR API KEY PER ACCOUNT: Peek Pro API keys are scoped to one operator account; automated multi-operator management requires separate API key per Peek Pro account; automated single-key multi-operator creates access_denied
- ⚠ REFUND POLICY IS OPERATOR-CONFIGURED: Peek Pro cancellation and refund rules are configured per operator; automated uniform refund assumption creates policy mismatch; automated refund must check operator-specific cancellation policy before processing
- ⚠ CAPACITY HOLD IS REQUIRED FOR CONCURRENT BOOKINGS: Peek Pro availability can race during simultaneous bookings; automated booking without capacity hold creates overbooking for popular time slots; automated must use Peek hold mechanism before payment capture
Alternatives
Full Evaluation Report
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Scores are editorial opinions as of 2026-03-07.