Simpro Field Service Management API
Simpro field service management REST API for trade contractors (electrical, plumbing, HVAC, fire protection) and multi-trade businesses to automate job management, scheduling, quoting, invoicing, and field workforce operations. Enables AI agents to manage job creation and service request intake for field service workflow automation, handle quote and estimate generation for sales proposal automation, access technician scheduling and dispatch for field workforce automation, retrieve parts and inventory management for supply chain automation, manage customer asset and equipment tracking for service history automation, handle invoice generation and payment collection for field service billing automation, access timesheet and labor tracking for payroll and job costing automation, retrieve job profitability and service analytics for business intelligence automation, manage contractor and subcontractor coordination for multi-trade project automation, and integrate Simpro with accounting software (Xero, QuickBooks, MYOB) and ERP for end-to-end trade business automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Trade FSM. SOC2, GDPR. OAuth2. AU/US/UK. Job, customer, and financial data.
⚡ Reliability
Best When
A trade contractor or multi-trade business wanting AI agents to automate job management, technician scheduling, quoting, invoicing, and parts management within Simpro's field service management platform.
Avoid When
AUSTRALIAN AND NZ COMPLIANCE REQUIREMENTS: Simpro originated in Australia and has deep compliance for Australian and NZ trade contractor regulations; automated workflows for US/UK operations may encounter locale-specific feature differences; verify Simpro feature parity for your geography before designing automated workflows dependent on Australian-specific features. JOB COSTING ACCURACY DEPENDENCY ON TIMESHEET COMPLETION: Simpro job profitability reporting depends on accurate timesheet entry by field technicians; automated job costing analysis is only as accurate as technician timesheet compliance; automated profitability reporting without timesheet completion monitoring creates understated labor cost and overstated job margin. PARTS INVENTORY SYNC WITH SUPPLIER LEAD TIMES: Simpro parts inventory must account for supplier lead times for automated job scheduling; automated job scheduling that ignores parts availability creates confirmed jobs without required parts; implement inventory availability check before automated job scheduling for parts-dependent service work.
Use Cases
- • Creating jobs from service request automation agents
- • Scheduling technicians from field dispatch agents
- • Generating quotes from trade estimation agents
- • Invoicing customers from field service billing agents
Not For
- • Non-trade field service (Simpro specializes in electrical, plumbing, HVAC, fire)
- • Healthcare or IT field service (use Field Nation or ServiceNow for IT)
- • Consumer home service booking platforms (Simpro is B2B trade contractor management)
Interface
Authentication
Simpro uses OAuth 2.0 for API access. REST API with JSON. Brisbane, Australia HQ with US and UK offices. Founded 2002 by Gary Muzychka and Stephen Bradshaw. Backed by Equity Venture Partners, Five Elms Capital ($350M+ raised after US PE investment). Products: Enterprise (multi-site), Connect (smaller trade), eForms, Service, Sales. Operations: Australia, NZ, US, UK, Ireland. Integration: Xero, QuickBooks, MYOB, Sage. Trade sectors: Electrical, plumbing, HVAC, fire protection, security, data comms. Competes with ServiceTitan, Jobber, and Tradify for trade field service management.
Pricing
Brisbane Australia. US PE backed. Per-user subscription. Implementation fee. AU/NZ/US/UK operations. No free tier.
Agent Metadata
Known Gotchas
- ⚠ MULTI-STAGE JOB WORKFLOW STATE MACHINE: Simpro jobs progress through defined status stages (quote, pending, progress, complete, invoiced); automated workflow must follow valid state transitions; automated job status skip (e.g., moving from quote directly to invoiced without progress) creates workflow error; implement state machine validation in automated job lifecycle management
- ⚠ CUSTOMER SITE vs CUSTOMER COMPANY DATA MODEL: Simpro separates customer (company) from site (physical location); automated job creation must correctly associate site with customer; automated job creation using only customer ID without site selection creates jobs missing physical location for dispatch
- ⚠ QUOTE MARKUP AND MARGIN CONFIGURATION: Simpro quote pricing uses configured markup rates on labor and materials; automated quoting must use current markup configuration; automated quote generation without verified markup configuration creates underpriced quotes if markup was recently changed
- ⚠ RECURRING JOB SCHEDULING AND ASSET MAINTENANCE: Simpro recurring service jobs for asset maintenance require asset registration; automated preventive maintenance scheduling must verify asset registration before creating recurring schedule; automated PM scheduling for unregistered assets creates orphaned recurring jobs without asset linkage
- ⚠ INVENTORY CONSUMPTION TRACKING FOR JOB COSTING: Simpro job costing accuracy requires technician recording of actual parts used vs quoted; automated job completion without parts consumption recording creates zero parts cost in job P&L; implement parts consumption recording step in automated job completion workflow for accurate job profitability
Alternatives
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Scores are editorial opinions as of 2026-03-07.