ServiceTitan Field Service API

ServiceTitan REST API for field service management platform focused on home services trades. Enables AI agents to manage jobs, dispatch technicians, process customer data, handle invoicing, manage memberships, track marketing campaigns, and integrate service operations into business workflows. ServiceTitan serves HVAC, plumbing, electrical, and other home service businesses.

Evaluated Mar 07, 2026 (0d ago) vcurrent
Homepage ↗ Developer Tools servicetitan field-service home-services hvac plumbing electrical dispatch work-orders customer-management
⚙ Agent Friendliness
58
/ 100
Can an agent use this?
🔒 Security
75
/ 100
Is it safe for agents?
⚡ Reliability
71
/ 100
Does it work consistently?

Score Breakdown

⚙ Agent Friendliness

MCP Quality
25
Documentation
75
Error Messages
70
Auth Simplicity
65
Rate Limits
65

🔒 Security

TLS Enforcement
92
Auth Strength
72
Scope Granularity
70
Dep. Hygiene
68
Secret Handling
72

Customer residential data and service history. SOC2. OAuth2 per-tenant. US-only.

⚡ Reliability

Uptime/SLA
75
Version Stability
72
Breaking Changes
68
Error Recovery
68
AF Security Reliability

Best When

A home services business (HVAC, plumbing, electrical) wants AI agents to automate booking, dispatch, invoicing, and marketing integrations within the ServiceTitan platform.

Avoid When

FINANCIAL RISK: Job invoicing, membership billing, and service agreements have financial implications. Customer personal data including home addresses is collected.

Use Cases

  • Managing service jobs and dispatch from home service automation agents
  • Processing customer calls and booking from call handling agents
  • Tracking technician performance and revenue from operations analytics agents
  • Integrating ServiceTitan job data with CRM and marketing platforms from integration agents

Not For

  • Commercial or industrial field service (ServiceTitan is residential home services focused)
  • General workforce management without trade-specific workflows
  • Simple invoicing without field service dispatching needs

Interface

REST API
Yes
GraphQL
No
gRPC
No
MCP Server
No
SDK
No
Webhooks
Yes

Authentication

Methods: oauth
OAuth: Yes Scopes: Yes

ServiceTitan uses OAuth 2.0 client credentials with tenant-specific tokens. App registration required through ServiceTitan developer portal. Separate credentials per tenant. Scopes available for different resource types.

Pricing

Model: enterprise
Free tier: No
Requires CC: No

Home services vertical SaaS. Developer program with sandbox available. Enterprise pricing varies by business size.

Agent Metadata

Pagination
cursor
Idempotent
Partial
Retry Guidance
Documented

Known Gotchas

  • PRIVACY: Customer home addresses and service history — residential location data is sensitive
  • No public MCP server — REST API with tenant-specific OAuth credentials
  • App registration requires developer portal approval — plan ahead
  • Tenant ID required in all API calls — multi-tenant architecture
  • US data residency only
  • Home services-specific data model (jobs, forms, pricebook, memberships) requires domain knowledge

Alternatives

Full Evaluation Report

Comprehensive deep-dive: security analysis, reliability audit, agent experience review, cost modeling, competitive positioning, and improvement roadmap for ServiceTitan Field Service API.

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Package Brief

Quick verdict, integration guide, cost projections, gotchas with workarounds, and alternatives comparison.

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$3

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Scores are editorial opinions as of 2026-03-07.

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