ServiceTitan Field Service API
ServiceTitan REST API for field service management platform focused on home services trades. Enables AI agents to manage jobs, dispatch technicians, process customer data, handle invoicing, manage memberships, track marketing campaigns, and integrate service operations into business workflows. ServiceTitan serves HVAC, plumbing, electrical, and other home service businesses.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Customer residential data and service history. SOC2. OAuth2 per-tenant. US-only.
⚡ Reliability
Best When
A home services business (HVAC, plumbing, electrical) wants AI agents to automate booking, dispatch, invoicing, and marketing integrations within the ServiceTitan platform.
Avoid When
FINANCIAL RISK: Job invoicing, membership billing, and service agreements have financial implications. Customer personal data including home addresses is collected.
Use Cases
- • Managing service jobs and dispatch from home service automation agents
- • Processing customer calls and booking from call handling agents
- • Tracking technician performance and revenue from operations analytics agents
- • Integrating ServiceTitan job data with CRM and marketing platforms from integration agents
Not For
- • Commercial or industrial field service (ServiceTitan is residential home services focused)
- • General workforce management without trade-specific workflows
- • Simple invoicing without field service dispatching needs
Interface
Authentication
ServiceTitan uses OAuth 2.0 client credentials with tenant-specific tokens. App registration required through ServiceTitan developer portal. Separate credentials per tenant. Scopes available for different resource types.
Pricing
Home services vertical SaaS. Developer program with sandbox available. Enterprise pricing varies by business size.
Agent Metadata
Known Gotchas
- ⚠ PRIVACY: Customer home addresses and service history — residential location data is sensitive
- ⚠ No public MCP server — REST API with tenant-specific OAuth credentials
- ⚠ App registration requires developer portal approval — plan ahead
- ⚠ Tenant ID required in all API calls — multi-tenant architecture
- ⚠ US data residency only
- ⚠ Home services-specific data model (jobs, forms, pricebook, memberships) requires domain knowledge
Alternatives
Full Evaluation Report
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Scores are editorial opinions as of 2026-03-07.