Blackpoint Cyber MDR REST API
Blackpoint Cyber managed detection and response (MDR) REST API for managed service providers to integrate real-time threat detection, SOC response, and security incident data into MSP security workflows — enabling AI agents to retrieve threat incidents, manage response status, access asset information, and integrate Blackpoint SOC findings with PSA and SIEM platforms through Blackpoint Cyber's proprietary network visualization technology. Enables AI agents to manage incident management for Blackpoint threat incident retrieval and response status tracking automation, handle asset management for protected endpoint and network asset inventory automation, access environment management for MSP client environment configuration and monitoring automation, retrieve response management for active response action and containment status automation, manage integration management for PSA and ITSM ticket automation from Blackpoint incidents, handle reporting for security coverage and incident trend reporting automation, access threat intelligence for Blackpoint threat actor and IOC context retrieval automation, retrieve SOC management for SOC analyst response note and timeline retrieval automation, manage notification management for real-time incident alert webhook automation, and integrate Blackpoint Cyber with ConnectWise, Autotask, and PSA platforms for MSP security operations automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
MSP MDR. SOC2, ISO27001. API key. US. Endpoint threat and lateral movement detection data.
⚡ Reliability
Best When
A managed service provider wanting AI agents to automate Blackpoint Cyber MDR incident retrieval, PSA ticket creation, response tracking, and security reporting across managed SMB client environments.
Avoid When
MSP PARTNER ACCOUNT IS REQUIRED: Blackpoint Cyber serves MSP partners; automated general-developer assumption creates partner_account_required for organizations without Blackpoint MSP partnership; automated must be a Blackpoint Cyber MSP partner. AGENT DEPLOYMENT IS REQUIRED: Blackpoint requires agent installation on managed endpoints; automated agentless assumption creates endpoint_not_protected for clients without Blackpoint agent; automated must deploy agent to all client endpoints for protection. RESPONSE ACTIONS ARE SOC-INITIATED: Blackpoint 24/7 SOC initiates containment and response; automated self-response assumption creates response_delayed for incidents requiring Blackpoint SOC analyst initiation rather than customer API action; automated must coordinate with Blackpoint SOC for active response. BLACKPOINT TECHNOLOGY IS PROPRIETARY: Blackpoint uses proprietary network visualization for lateral movement detection; automated standard-EDR assumption creates capability_gap for environments expecting CrowdStrike-style EDR signatures; automated should understand Blackpoint's lateral movement detection is different from signature-based EDR.
Use Cases
- • Retrieving Blackpoint security incidents for PSA ticket creation in MSP service delivery automation agents
- • Monitoring active threat response status across MSP client environments for security operations agents
- • Reporting Blackpoint coverage and incident trends to MSP clients for security reporting automation agents
- • Integrating Blackpoint threat data with SIEM for correlation with other security sources for SOC automation agents
Not For
- • Enterprise-scale SIEM without MSP context (Blackpoint Cyber is MSP-focused MDR; enterprise SOC uses Splunk or Microsoft Sentinel)
- • Vulnerability management and patch compliance (Blackpoint is threat detection and response, not vulnerability scanning)
- • Email security and phishing defense (Blackpoint detects lateral movement and endpoint threats; email security needs dedicated gateway)
Interface
Authentication
Blackpoint Cyber uses API key for MDR REST API. REST API with JSON. Frederick, MD HQ. Founded 2014 by Jon Murchison (ex-NSA). Raised $190M+. Valuation: $1B+ (unicorn). Products: Blackpoint MDR (endpoint + network), Blackpoint SOC, Blackpoint SIEM+. MSP-exclusive MDR. Proprietary SNAP-Defense network visualization technology for lateral movement detection. 3,500+ MSP partners. Competes with Huntress, eSentire, and Arctic Wolf for MSP-focused MDR.
Pricing
Frederick MD. $190M raised. $1B+ valuation. MSP-exclusive. Per-endpoint MSP pricing. 3,500+ MSP partners.
Agent Metadata
Known Gotchas
- ⚠ ENVIRONMENT HIERARCHY IS MSP-STRUCTURED: Blackpoint API uses partner (MSP) → environment (client) hierarchy; automated flat-structure assumption creates scope_error for incident queries not scoped to specific client environment; automated must include environment ID for client-specific incident retrieval
- ⚠ INCIDENT STATUS IS SOC-MANAGED: Blackpoint incident status is managed by Blackpoint 24/7 SOC, not customer API; automated customer-close assumption creates workflow_conflict for attempts to close incidents via API without SOC resolution; automated must track SOC-managed incident status rather than attempting direct status changes
- ⚠ WEBHOOKS ARE PREFERRED FOR REAL-TIME: Blackpoint webhooks deliver real-time incident notifications; automated polling-only assumption creates delayed_psaticket for PSA ticket workflows relying on periodic polling; automated should implement webhook handler for real-time incident-to-ticket creation
- ⚠ PROTECTED ASSETS REQUIRE AGENT HEALTH CHECK: Blackpoint protected asset count depends on agent connectivity; automated static-asset assumption creates coverage_gap for assets where Blackpoint agent has gone offline; automated must monitor agent health separately from incident monitoring
- ⚠ PSA TICKETING IS PRE-CONFIGURED: Blackpoint PSA integration (ConnectWise, Autotask) requires pre-configuration in Blackpoint portal; automated instant-psa assumption creates no_ticket_created for PSA integrations not configured in Blackpoint partner portal; automated must configure PSA integration before relying on API-triggered tickets
Alternatives
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Scores are editorial opinions as of 2026-03-07.