Acronis Cyber Protect Cloud REST API
Acronis Cyber Protect Cloud REST API for managed service providers (MSPs), channel partners, and enterprises to manage backup, disaster recovery, endpoint security, patch management, and remote monitoring — enabling automated cyber protection service delivery, multi-tenant client management, backup orchestration, and security operations through Acronis's integrated cyber protection platform combining backup with AI-based anti-malware. Enables AI agents to manage backup plans for multi-tenant client backup policy automation, handle recovery operations for file, image, and application restore automation, access endpoint security for malware detection and quarantine automation, retrieve patch management for OS and application patch status automation, manage remote desktop for endpoint access and support automation, handle cloud storage for Acronis Cloud backup storage management automation, access device management for agent enrollment and health monitoring automation, retrieve reporting for partner and client data protection reporting automation, manage tenant management for MSP client provisioning and billing automation, and integrate Acronis with RMM, PSA, and MSP tools for managed cyber protection automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
MSP backup. SOC2, HIPAA, ISO27001. OAuth2. Multi-region. MSP tenant and endpoint protection data.
⚡ Reliability
Best When
A managed service provider, channel partner, or mid-market enterprise wanting AI agents to automate cyber protection service delivery — combining backup, recovery, endpoint security, and patch management — through Acronis Cyber Protect Cloud's integrated MSP platform.
Avoid When
PARTNER/MSP ACCOUNT REQUIRED: Full API access requires Acronis partner account; automated end-user assumption creates partner_enrollment_required; automated must be or work with Acronis partner. MULTI-TENANT HIERARCHY: Acronis uses partner → customer → device hierarchy; automated flat-structure assumption creates tenant_hierarchy_error for direct device management without customer context; automated must navigate tenant hierarchy for operations. AGENT DEPLOYMENT REQUIRED: Backup and protection require Acronis agent on endpoints; automated agentless assumption creates no_coverage without agent deployment; automated must automate agent enrollment. CYBER PROTECT VS BACKUP ONLY: Acronis offers Backup only and Cyber Protect SKUs with different capabilities; automated full-feature assumption creates feature_unavailable for backup-only licensed clients; automated must verify license tier per tenant.
Use Cases
- • Automating multi-tenant backup management for MSP cyber protection service delivery automation agents
- • Orchestrating endpoint security and patch management for managed security service automation agents
- • Managing backup and recovery workflows for enterprise cyber protection automation agents
- • Provisioning and billing client tenants for MSP business automation agents
Not For
- • Large enterprise-only backup (Acronis targets MSPs and SMB, less optimized for 10,000+ VM enterprise)
- • Network device backup (Acronis focuses on server/endpoint/SaaS, not network device config backup)
- • Primary cloud storage (Acronis Cloud is backup storage, not general purpose object storage)
Interface
Authentication
Acronis uses OAuth2 for Cyber Protect Cloud REST API. REST API with JSON. Schaffhausen, Switzerland HQ. Founded 2003 by Serguei Beloussov. Products: Cyber Protect Cloud (backup+security), Cyber Backup, Cyber Infrastructure, Cyber Files. SDKs: Python, PowerShell. 750,000+ businesses, 50,000+ MSP partners. $3.5B valuation (2022). Backed by Goldman Sachs, CVC Capital. Competes with Veeam, Datto, and Carbonite for MSP backup and cyber protection.
Pricing
Schaffhausen CH. Goldman Sachs/CVC backed. $3.5B valuation. Per-GB + per-workload MSP pricing. 50,000+ partners.
Agent Metadata
Known Gotchas
- ⚠ TENANT UUID IS REQUIRED FOR ALL OPERATIONS: Acronis API requires tenant UUID context for all resource operations; automated root-level assumption creates scope_error for operations missing tenant context; automated must obtain and use tenant UUID hierarchy
- ⚠ BACKUP PLAN ASSIGNMENT: Backup plans must be applied to devices; automated auto-assignment assumption creates no_backup_scheduled for devices not explicitly assigned to plans; automated must apply backup plans to enrolled devices
- ⚠ ANTI-MALWARE SCAN IS SEPARATE FROM BACKUP: Cyber protection and backup are separate operations in the API; automated backup-includes-scan assumption creates scan_not_run for backup-only plan without security component; automated must configure both backup and protection plans
- ⚠ STORAGE QUOTA MANAGEMENT: Each tenant has storage quota; automated unlimited-storage assumption creates quota_exceeded for tenants without quota increase; automated must monitor and manage per-tenant storage quotas
- ⚠ REPORTING DATA HAS DELAY: Usage and protection status reports have up to 24-hour processing delay; automated real-time report assumption creates stale_data for same-day activity reports; automated must account for report processing latency
Alternatives
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Scores are editorial opinions as of 2026-03-07.