SolarWinds Orion & SWIS REST API
SolarWinds Orion REST API (SWIS - SolarWinds Information Service) for IT infrastructure monitoring and operations platform. Enables AI agents to manage node and device monitoring configuration and thresholds, handle network performance and availability alert retrieval, access SNMP and WMI poll data for network and server metrics, retrieve NCM (Network Configuration Manager) device configuration backup and compliance data, manage alert acknowledgment and suppression workflows, handle IPAM integration and subnet tracking, access SRM (Storage Resource Monitor) and SAM (Server Application Monitor) data, retrieve historical performance trending and capacity planning data, manage topology discovery and network map data, and integrate SolarWinds monitoring data with ITSM, SIEM, and automation platforms.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
IT monitoring. SOC2, FedRAMP. Basic auth (legacy). On-premises. Infrastructure monitoring and network config data.
⚡ Reliability
Best When
An enterprise using SolarWinds Orion wants AI agents to automate alert management, device configuration compliance, performance data retrieval, SNMP polling automation, and ITSM integration.
Avoid When
SECURITY CAUTION: SolarWinds was the target of the SUNBURST supply chain attack (2020) — SolarWinds has significantly improved security posture since, but maintain heightened monitoring of SolarWinds platform activity. Orion database (SWIS) queries can return large datasets — implement rate limiting and pagination for production automation.
Use Cases
- • Retrieving network performance alerts from NOC automation agents
- • Managing device monitoring configuration from infrastructure agents
- • Accessing network topology data from asset management agents
- • Integrating monitoring alerts with ITSM from service management agents
Not For
- • Cloud-native APM without traditional on-premises infrastructure monitoring
- • Endpoint security without network and server performance monitoring
- • Consumer networking without enterprise NOC and ITOM capabilities
Interface
Authentication
SolarWinds SWIS uses HTTP Basic auth or Windows authentication. OrionSDK for Python and PowerShell automation. SWQL (SolarWinds Query Language) for data queries. REST API for CRUD operations. No native webhooks — alert escalation via ITSM integration. SolarWinds Service Desk (SWSD) has separate REST API with OAuth2.
Pricing
Austin, Texas. SolarWinds Corporation. NYSE: SWI. Founded 1999. IT monitoring market leader. 300,000+ customers. SUNBURST incident (Dec 2020) involved SolarWinds Orion update mechanism. SEC settlement 2023. Company has invested significantly in security posture post-incident. SolarWinds Observability SaaS platform as cloud-native successor.
Agent Metadata
Known Gotchas
- ⚠ SECURITY CAUTION: Post-SUNBURST, SolarWinds has improved security but maintain heightened monitoring of Orion platform access and changes
- ⚠ SWQL query language — SolarWinds uses proprietary SWQL (similar to SQL) for data queries; learn SWQL before automating data extraction
- ⚠ On-premises deployment — SWIS API requires network access to Orion server management interface; no cloud endpoint for on-prem deployments
- ⚠ HTTP Basic auth — legacy auth mechanism; service account with least-privilege Orion role recommended for automation
- ⚠ Module-specific APIs — NPM, NCM, SAM, SRM have module-specific data entities; understand module schema before querying
- ⚠ SolarWinds Observability SaaS — cloud-native replacement has different REST API; if migrating, plan for API differences
Alternatives
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Scores are editorial opinions as of 2026-03-06.