Shepherd Veterinary Software API
Shepherd Veterinary Software REST API for cloud-native veterinary practice information management (PIMS). Enables AI agents to manage patient records and medical history for veterinary clinical automation, handle appointment scheduling and reminder automation for practice efficiency, access treatment plans and medical record generation for clinical documentation, retrieve inventory management and medication dispensing for veterinary pharmacy automation, manage client communication and telemedicine integration for patient engagement, handle invoicing and payment processing for veterinary practice revenue cycle, access diagnostic integration (IDEXX, Zoetis, Heska) for laboratory workflow automation, retrieve prescription management and DEA controlled substance logging for regulatory compliance, manage multi-doctor scheduling and appointment utilization for practice operations, and integrate Shepherd with veterinary telehealth, payment, and diagnostic platforms.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Veterinary software. SOC2. OAuth2 with scopes. US. Patient records and prescription data.
⚡ Reliability
Best When
A small-to-mid-size veterinary practice using Shepherd wants AI agents to automate appointment management, medical records, client communication, diagnostic integration, and practice revenue cycle operations.
Avoid When
DEA CONTROLLED SUBSTANCE RISK: Automated prescription management in veterinary software must maintain DEA Schedule II-V controlled substance logs (ketamine, opioids, phenobarbital) per DEA 21 CFR 1304; automated dispensing without manual DEA log verification creates federal drug enforcement compliance risk. VCPR requirement — automated telemedicine or remote prescription generation must satisfy Veterinarian-Client-Patient Relationship (VCPR) requirements under AVMA guidelines and state veterinary practice acts; automated prescriptions without established VCPR create state licensing board violations. Rabies vaccination certificate automation — automated generation of official rabies vaccination certificates must use state-approved certificate formats; incorrect certificate data creates public health compliance risk.
Use Cases
- • Automating appointment reminders from veterinary practice agents
- • Managing medical records from clinical documentation agents
- • Tracking DEA controlled substances from compliance agents
- • Processing invoices from veterinary revenue cycle agents
Not For
- • Large corporate veterinary groups requiring enterprise PIMS
- • Mixed animal or large animal practices with livestock management
- • Research or laboratory animal facilities
Interface
Authentication
Shepherd uses OAuth 2.0 with scopes. REST API with JSON. Denver, Colorado HQ. Founded 2017. Private (Thrive Pet Healthcare investment). Cloud-native PIMS built for modern veterinary practices. 1,000+ veterinary practices. Integrates with IDEXX, Zoetis, Heska for diagnostics. Competes with IDEXX Cornerstone, AVImark, and Covetrus ImproMed for veterinary PIMS.
Pricing
Denver, Colorado. Founded 2017. Thrive Pet Healthcare investment. 1,000+ vet practices. Cloud-native PIMS. Competes with Cornerstone and AVImark for practice management.
Agent Metadata
Known Gotchas
- ⚠ DEA CONTROLLED SUBSTANCE LOGGING: Automated dispensing of DEA Schedule II-V substances (ketamine, opioids, phenobarbital) must maintain DEA 21 CFR 1304 compliant drug logs with manual verification; automated dispensing without DEA log review creates federal enforcement risk
- ⚠ VCPR requirements — automated prescription generation requires established Veterinarian-Client-Patient Relationship; telemedicine prescriptions without VCPR compliance violate state veterinary practice acts and create licensing board risk
- ⚠ IDEXX/Zoetis diagnostic integration — diagnostic lab result routing requires accurate patient-to-sample mapping; automated lab result filing without patient identity verification creates medical record misfiling risk
- ⚠ Rabies certificate compliance — official rabies vaccination certificates must match state health department formats; automated certificate generation must use current state-approved templates and include required veterinarian license information
- ⚠ Client data and HIPAA-adjacent privacy — while veterinary data is not HIPAA-covered, client PII and pet health data requires appropriate privacy protection; breach notification requirements vary by state
- ⚠ Cloud-native startup stability — Shepherd is a relatively young (2017) cloud-native PIMS; API versioning and stability may evolve faster than legacy PIMS; pin to documented stable API version
Alternatives
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Scores are editorial opinions as of 2026-03-07.