Sendbird MCP Server
MCP server wrapping Sendbird's messaging platform REST API, providing agent-native tools for managing users, channels, and message history — enabling agents to query chat logs, moderate content, and manage in-app messaging channels without constructing raw API calls.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
SOC2 Type II certified. HIPAA BAA available on enterprise plans. API tokens lack scope granularity — single token grants full admin access. Token rotation is manual with no built-in rotation mechanism.
⚡ Reliability
Best When
An agent needs to manage or query an existing Sendbird-powered in-app chat deployment, accessing message history, moderating content, or orchestrating channel lifecycle.
Avoid When
Building a greenfield messaging system without an existing Sendbird investment, or when real-time message delivery to end users is the primary goal.
Use Cases
- • Query message history across channels for compliance auditing or sentiment analysis workflows
- • Manage channels programmatically — create, archive, or update group channels based on business events
- • Moderate chat content by identifying and removing policy-violating messages or banning users
- • Export chat logs for downstream analytics or customer support handoff pipelines
- • Integrate agent-generated responses into Sendbird-powered chat via bot user accounts
Not For
- • Real-time chat UI — the MCP interface is for management and data access, not live message delivery to end users
- • Consumer-grade or startup use cases — Sendbird pricing starts at ~$399/month making it cost-prohibitive without enterprise scale
- • General-purpose event streaming or pub/sub — Sendbird is purpose-built for human chat UX
Interface
Authentication
API key authentication via Sendbird API token. App ID embedded in all requests. No OAuth or fine-grained scopes — access is all-or-nothing per API token.
Pricing
No meaningful free tier for production use. Development sandbox available. MAU-based pricing means costs scale with active user base rather than message volume.
Agent Metadata
Known Gotchas
- ⚠ Channel URL (channel_url) is distinct from channel type (group_channel vs open_channel) — wrong type in URL path returns confusing 404
- ⚠ Soft-delete (hide) vs hard-delete (delete) for messages and channels have very different semantics — soft-deleted content remains recoverable, hard-deleted does not
- ⚠ Rate limits are per application ID — agents running high-throughput moderation or export workflows can exhaust the 20 req/s limit quickly
- ⚠ User token expiry requires a server-side refresh mechanism — agents managing long-lived bot sessions must handle re-authentication proactively
- ⚠ API token is all-or-nothing with no scope granularity — a compromised token grants full platform admin access
Alternatives
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Scores are editorial opinions as of 2026-03-07.