Rappi Latin America Super App Delivery API
Rappi Latin America super app delivery REST API for restaurant operators, retailers, and brand partners to manage menus, receive orders, and run delivery and on-demand operations through Rappi's marketplace across 9 Latin American countries — Colombia, Mexico, Brazil, Argentina, Chile, Peru, Ecuador, Uruguay, and Costa Rica. Rappi operates as a super app combining food delivery, grocery, pharmacy, cash delivery, and financial services. Enables AI agents to manage restaurant menu for LATAM catalog automation, handle order receipt for kitchen notification automation, access store operations for venue management automation, retrieve delivery tracking for courier automation, manage product catalog for retail partner automation, handle promotional campaign for marketing automation, access financial services for RappiPay integration automation, retrieve analytics for merchant performance automation, manage dark store for Rappi Turbo ultra-fast delivery automation, and integrate Rappi with POS systems and brand platforms for end-to-end LATAM delivery automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
LATAM delivery super app. Local data laws. OAuth2. CO/MX/BR. Customer order and delivery data.
⚡ Reliability
Best When
A restaurant chain, CPG brand, or retailer operating across Latin America wanting AI agents to integrate with Rappi's super app delivery platform for automated order management, catalog control, and multi-country LATAM operations.
Avoid When
COUNTRY-SPECIFIC PARTNER AGREEMENTS: Rappi operates under separate country agreements for each LATAM market; automated single LATAM agreement assumption creates limited country access; automated must sign country-specific partnership agreements for each market. SUPER APP COMPLEXITY: Rappi combines food, grocery, pharmacy, cash, and financial services in one platform; automated single use-case API assumption underestimates Rappi's multi-vertical complexity; automated must configure correct vertical/store type for target use case. SPANISH/PORTUGUESE DOCUMENTATION: Rappi developer documentation is primarily in Spanish with some Portuguese; automated integration by non-Spanish readers requires translation assistance. ORDER PROCESSING IS TIME-SENSITIVE: Rappi delivery promises are tight (30-60 min); automated slow order acknowledgment creates poor customer experience and partner rating impact.
Use Cases
- • Receiving and processing food delivery orders across Latin American markets for restaurant automation agents
- • Managing product catalog and pricing for retail brands on Rappi's LATAM marketplace agents
- • Accessing Rappi sales and order analytics for multi-country brand performance reporting agents
- • Integrating Rappi with POS systems for unified order management across LATAM operations agents
Not For
- • Markets outside Latin America (Rappi is Colombia/Mexico/Brazil-focused super app)
- • Consumer ordering applications (Rappi API is for merchant and partner operations only)
- • Enterprise B2B logistics without consumer delivery component (Rappi is consumer-facing delivery)
Interface
Authentication
Rappi uses OAuth 2.0 for partner API authentication. REST API with JSON. Bogotá, Colombia HQ. Founded 2015 by Simón Borrero, Sebastián Mejía, Felipe Villamarín. Backed by SoftBank Vision Fund (~$1.75B investment). Products: Food delivery, grocery (Rappi Turbo), pharmacy, RappiPay fintech, RappiCredits, dark stores. SDKs: None public. Operates in CO, MX, BR, AR, CL, PE, EC, UY, CR. 250,000+ restaurant and store partners. Competes with iFood in Brazil, Uber Eats and Cornershop regionally.
Pricing
Bogotá CO. SoftBank backed. Commission per order per country. Spanish/Portuguese docs. LATAM focus.
Agent Metadata
Known Gotchas
- ⚠ COUNTRY-SPECIFIC PARTNERSHIP: Rappi requires separate partner agreement per LATAM country; automated single agreement for all LATAM creates access only in contracted country; automated multi-country deployment must obtain per-country agreements
- ⚠ SPANISH/PORTUGUESE DOCUMENTATION: Rappi developer docs are primarily in Spanish; automated integration by non-Spanish teams requires translation; automated error messages and response codes may also be in Spanish
- ⚠ SUPER APP VERTICAL ROUTING: Rappi has multiple store types (restaurant, grocery, pharmacy, etc.); automated single store type API assumption creates wrong vertical configuration; automated must specify correct store_type for each integration
- ⚠ ORDER CONFIRMATION IS TIME-SENSITIVE: Rappi delivery promises require fast order confirmation; automated delayed webhook processing creates SLA violations and partner score impact; automated must maintain low-latency order event consumer
- ⚠ COUNTRY-SPECIFIC TAX AND COMPLIANCE: Each Rappi country has different tax (IVA, PIS/COFINS in Brazil, etc.) and regulatory requirements; automated uniform tax handling creates incorrect fiscal reporting; automated must configure country-specific tax parameters
Alternatives
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Scores are editorial opinions as of 2026-03-07.