PointClickCare Senior Living EHR API
PointClickCare REST API for senior living and long-term post-acute care (LTPAC) EHR platform. Enables AI agents to access resident clinical records and care plans, manage skilled nursing and assisted living workflows, retrieve MDS assessment and quality measure data, handle Medicare and Medicaid billing and claims, access medication administration records, manage care team coordination, integrate with pharmacy systems, and connect LTPAC data with health system partners and payers.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Elderly resident PHI. HIPAA, SOC2, ONC, PIPEDA. OAuth2 + SMART on FHIR. US/Canadian data residency. Highest sensitivity.
⚡ Reliability
Best When
A skilled nursing facility, assisted living community, or continuing care retirement community using PointClickCare wants AI agents to automate clinical documentation, quality reporting, billing, and care coordination.
Avoid When
HIPAA: Resident PHI is highly sensitive and includes elderly vulnerable populations. All agent access requires BAA. Clinical documentation automation requires clinical oversight. MDS submission errors can affect Medicare reimbursement.
Use Cases
- • Accessing resident clinical records and care plans from senior care coordination agents
- • Managing MDS assessments and quality reporting from skilled nursing compliance agents
- • Processing Medicare and Medicaid billing from revenue cycle management agents
- • Integrating medication administration data with pharmacy systems from medication management agents
Not For
- • Acute hospital care without LTPAC continuum focus
- • Home health without facility-based care workflows
- • Non-clinical senior living without skilled nursing requirements
Interface
Authentication
PointClickCare uses OAuth 2.0 with SMART on FHIR for interoperability. Facility-level credentials with resident-level access control. Partner marketplace program for technology integrations. Scopes control clinical, billing, medication, and reporting access.
Pricing
Mississauga, Ontario Canada. Founded 2000. Market leader for North American long-term care EHR. 27,000+ care settings. 800M+ care interactions recorded. Used by most large skilled nursing chains and assisted living operators. Dominant LTPAC platform.
Agent Metadata
Known Gotchas
- ⚠ HIPAA: Elderly vulnerable population PHI — highest sensitivity category
- ⚠ No public MCP server — OAuth2 with SMART on FHIR partner program
- ⚠ MDS assessments are federally mandated — submission errors affect Medicare reimbursement
- ⚠ SMART on FHIR preferred for clinical integrations — native API for operational integrations
- ⚠ Canadian PIPEDA compliance alongside HIPAA for US/Canada cross-border data
- ⚠ Partner marketplace approval required — not self-service API access
Alternatives
Full Evaluation Report
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Scores are editorial opinions as of 2026-03-06.