Mention Media Monitoring & Social Listening API
Mention REST API for real-time media monitoring and social listening platform. Enables AI agents to manage brand mention monitoring across web, social media, news, and forums, handle real-time alert configuration and mention stream processing, access sentiment analysis and mention classification for brand intelligence, retrieve mention volume and reach analytics for PR reporting, manage competitive brand monitoring and share of voice tracking, handle influencer identification and mention source analysis, access historical mention data for trend analysis, retrieve crisis detection signals from mention spike monitoring, manage team alert routing and mention assignment workflows, and integrate media monitoring data with CRM, PR, and marketing analytics platforms.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Brand monitoring data. GDPR. OAuth2. EU. Media mentions and social listening data.
⚡ Reliability
Best When
A brand or PR team using Mention wants AI agents to automate mention monitoring, sentiment alerting, competitive share of voice tracking, crisis detection, and PR reporting.
Avoid When
DATA ACCURACY LIMITATION: Mention monitors web, social, and news sources but coverage varies by platform — Twitter/X, Facebook, and LinkedIn have API restrictions that limit real-time data. Sentiment classification is automated; high-stakes brand decisions should include human review. Historical data depth depends on subscription plan.
Use Cases
- • Monitoring brand mentions in real-time from PR automation agents
- • Detecting PR crises from mention spike monitoring agents
- • Tracking competitor share of voice from competitive intelligence agents
- • Routing customer complaints from social listening agents
Not For
- • Deep dark web monitoring without surface web social listening focus
- • Enterprise brand protection without media monitoring and PR analytics context
- • Consumer personal reputation management without brand monitoring scale
Interface
Authentication
Mention uses OAuth 2.0 authentication. Access tokens with refresh token support. Developer documentation at dev.mention.com. Webhooks for real-time mention notifications. REST API with JSON responses. Rate limits per subscription plan. Mention is a Mynewsdesk Group company.
Pricing
Paris, France. Founded 2012. Part of Mynewsdesk Group (acquired ~2018). Media monitoring and social listening market. 4,000+ customers. Strong SMB and agency market. Known for real-time monitoring speed. Competes with Brandwatch and Meltwater for social listening market.
Agent Metadata
Known Gotchas
- ⚠ DATA COVERAGE: Social platform API restrictions limit real-time coverage — Twitter/X, Facebook, and LinkedIn data may have gaps or delays depending on platform policies
- ⚠ Alert configuration required — monitoring requires pre-configured alerts (keyword lists, source filters); API data access is scoped to existing alert configurations
- ⚠ Webhook for real-time — polling the mentions endpoint is inefficient; use webhooks for real-time mention ingestion
- ⚠ Historical data limits — data history depth depends on plan; free tier has limited history; verify history availability for trend analysis
- ⚠ Rate limiting — 1 req/sec default; implement backoff for bulk historical retrieval; prefer webhooks for ongoing monitoring
- ⚠ Mention volume spikes — PR crisis scenarios generate high mention volumes; implement queue and rate-aware processing to handle spikes
Alternatives
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Scores are editorial opinions as of 2026-03-07.