Heap Analytics API

Provides a server-side REST API and JavaScript SDK for sending custom events, identifying users, and adding user properties to Heap's product analytics platform, which auto-captures all front-end interactions by default.

Evaluated Mar 06, 2026 (0d ago) vcurrent
Homepage ↗ Other product-analytics autocapture event-tracking server-side user-behavior retroactive-analysis saas
⚙ Agent Friendliness
55
/ 100
Can an agent use this?
🔒 Security
65
/ 100
Is it safe for agents?
⚡ Reliability
76
/ 100
Does it work consistently?

Score Breakdown

⚙ Agent Friendliness

MCP Quality
--
Documentation
78
Error Messages
72
Auth Simplicity
80
Rate Limits
68

🔒 Security

TLS Enforcement
100
Auth Strength
55
Scope Granularity
40
Dep. Hygiene
76
Secret Handling
60

The use of a public app_id (non-secret) for event ingestion is a notable security tradeoff — event spam or data poisoning is theoretically possible. Heap mitigates this with event validation rules. No scope granularity on ingestion.

⚡ Reliability

Uptime/SLA
80
Version Stability
78
Breaking Changes
76
Error Recovery
70
AF Security Reliability

Best When

You want to enrich Heap's auto-captured front-end behavior data with server-side events and user properties to build complete product analytics without fully manual event instrumentation.

Avoid When

You need to programmatically query or export Heap analytics results — Heap's API is ingestion-only, so any downstream data access requires the Heap Connect warehouse integration.

Use Cases

  • Send server-side conversion events (subscription_upgraded, payment_processed) to Heap to enrich the auto-captured front-end session data with backend outcomes
  • Identify users server-side by associating anonymous session IDs with authenticated user identities after login to enable full-funnel analysis
  • Add user properties (plan_type, company_size, cohort_date) from a backend datastore to Heap to enable behavioral segmentation in reports
  • Track feature flag exposures from a server-side experimentation system as custom events to measure experiment impact in Heap
  • Backfill historical user properties or events during a data migration by posting to the server-side API in bulk

Not For

  • Exporting raw event data for warehouse ingestion (Heap has a separate Connect product for warehouse sync, not covered by the server API)
  • Querying or retrieving analytics results programmatically — Heap has no public query API; data is accessed via the UI or Connect
  • Real-time streaming analytics or event-driven alerting pipelines

Interface

REST API
Yes
GraphQL
No
gRPC
No
MCP Server
No
SDK
Yes
Webhooks
No

Authentication

Methods: api_key
OAuth: No Scopes: No

App ID (not a secret) is used in the JavaScript SDK. Server-side API uses the app_id in the request body — no secret key is required for event ingestion, which trades convenience for some security tradeoffs.

Pricing

Model: freemium
Free tier: Yes
Requires CC: No

Free tier is suitable for early-stage products. Server-side API access is included on all plans.

Agent Metadata

Pagination
none
Idempotent
No
Retry Guidance
Not documented

Known Gotchas

  • The app_id used for server-side event ingestion is the same public ID embedded in the browser JavaScript — it is not a secret, but this means anyone can POST events to your Heap app if they know the ID
  • Server-side API returns HTTP 200 even for malformed payloads; agents cannot use status codes to confirm successful event recording
  • User identity stitching requires that the anonymous identity (captured client-side) and the server-side user ID are linked via an addUserProperties or identify call before the session ends
  • Most server-side API endpoints do not support pagination as they are write-only ingestion endpoints — querying data requires the Heap Connect warehouse integration
  • Property names sent via the server API must match the format expected by Heap's schema; special characters or inconsistent casing create separate property definitions in reports

Alternatives

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Scores are editorial opinions as of 2026-03-06.

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