Evri (formerly Hermes) Parcel Delivery REST API
Evri (formerly Hermes) parcel delivery REST API for UK e-commerce merchants, retailers, and marketplace sellers to create parcel shipments, generate labels, access ParcelShop drop-off networks, track deliveries, and manage returns through Evri's UK parcel carrier network — enabling automated low-cost UK parcel delivery, returns processing, and fulfillment integration for price-conscious e-commerce businesses. Enables AI agents to manage parcel creation for UK parcel booking and label automation, handle ParcelShop location for drop-off point finder automation, access tracking for UK parcel status monitoring automation, retrieve estimated delivery for UK delivery window calculation automation, manage returns for prepaid return parcel automation, handle courier collection for home pickup scheduling automation, access weight and dimension for parcel size validation automation, retrieve pricing for UK parcel rate comparison automation, manage label printing for carrier label generation automation, and integrate Evri with Shopify, WooCommerce, and Royal Mail alternatives for UK e-commerce shipping automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Economy parcel carrier. UK-GDPR. API key. UK. Parcel and recipient address data.
⚡ Reliability
Best When
A UK e-commerce merchant, marketplace seller, or retailer wanting AI agents to automate affordable parcel creation, label generation, ParcelShop drop-off, and tracking through Evri's extensive UK carrier network at competitive rates.
Avoid When
BUSINESS ACCOUNT REQUIRED: Evri business API requires commercial account; automated consumer/individual assumption creates no_api_access without business contract; automated must establish Evri business account. NOT FOR TIME-CRITICAL DELIVERY: Evri is an economy carrier; automated guaranteed-delivery assumption creates customer_disappointment for time-sensitive shipments; automated must use Royal Mail Tracked 24 or DHL for time-definite requirements. PARCEL WEIGHT LIMITS APPLY: Evri standard service has weight and size limits; automated heavy parcel assumption creates oversized_rejection; automated must validate weight and dimensions before booking. REBRANDING MEANS LEGACY SYSTEM: Evri rebranded from Hermes in 2022; automated modern API assumption may encounter legacy Hermes integration endpoints; automated must verify correct endpoint base URL for current Evri brand.
Use Cases
- • Creating low-cost UK parcel shipments for price-sensitive e-commerce shipping automation agents
- • Locating ParcelShop drop-off points for sender and recipient convenience automation agents
- • Tracking UK parcel delivery status for e-commerce customer notification automation agents
- • Processing returns through ParcelShop network for UK e-commerce reverse logistics automation agents
Not For
- • International shipping outside UK (Evri is UK domestic focused, not global carrier)
- • Premium time-definite delivery (Evri is economy/standard tier, not guaranteed express delivery)
- • Fragile or high-value goods (Evri is value carrier; Royal Mail or DHL for premium handling)
Interface
Authentication
Evri uses API key/OAuth2 for parcel REST API. REST API with JSON. Leeds, UK HQ. Formerly Hermes Parcelnet. Founded 1972 as Hermes. Rebranded to Evri 2022. Owned by Advent International (PE). Products: Standard Parcel, Next Day, ParcelShop drop-off, Courier Collection. Coverage: UK domestic. ~700M parcels/year. 7,000+ ParcelShops. Economy carrier competing with Royal Mail Parcel, Yodel, and DPD for UK e-commerce parcel delivery.
Pricing
Leeds UK. Advent International PE. Per-parcel pricing. Economy UK carrier. 700M+ parcels/year.
Agent Metadata
Known Gotchas
- ⚠ HERMES-TO-EVRI REBRAND CAUSES ENDPOINT CONFUSION: Evri rebranded from Hermes in 2022; automated legacy integration may use Hermes API endpoints; automated must verify current Evri API base URLs as endpoints may have changed post-rebrand
- ⚠ ECONOMY SERVICE MEANS VARIABLE DELIVERY: Evri standard service has wider delivery windows than premium carriers; automated next-day delivery assumption creates customer_service_issues for standard service parcels; automated must set correct delivery expectation
- ⚠ PARCELSHOP IDS MUST BE QUERIED: ParcelShop drop-off locations require real-time query by postcode; automated hardcoded shop assumption creates closed_location for shops that may have changed; automated must query active ParcelShops near recipient/sender
- ⚠ LABEL MUST BE PRINTED BEFORE DROP-OFF: Evri ParcelShop requires pre-printed label; automated drop-off without label assumption creates parcel_rejected at shop; automated must generate and attach label before drop-off
- ⚠ DANGEROUS GOODS PROHIBITED: Evri has strict prohibited items list; automated unrestricted parcel assumption creates prohibited_item rejection; automated must validate contents against Evri prohibited items list
Alternatives
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Scores are editorial opinions as of 2026-03-07.