Epicor ERP REST API
Epicor ERP REST API for manufacturing, distribution, retail, and service industry enterprise operations. Enables AI agents to manage production order and shop floor operations for manufacturing workflow automation, handle inventory management and materials planning (MRP) for supply chain automation, access sales order management and customer service for order-to-cash automation, retrieve financial management and cost accounting for manufacturing financial reporting, manage procurement and supplier management for distribution procure-to-pay, handle job shop and engineer-to-order project management for custom manufacturing operations, access quality management and inspection workflow for manufacturing quality control, retrieve warehouse management and picking operations for distribution fulfillment, manage service management and field service for equipment service operations, and integrate Epicor with CAD/CAM, MES, and enterprise trading partner platforms.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Manufacturing ERP. SOC2, ISO27001. OAuth2/API key. US/EU/Global. Manufacturing and inventory data.
⚡ Reliability
Best When
A mid-market manufacturer, distributor, or industrial company wanting AI agents to automate production planning, inventory management, order-to-cash, quality control, and financial reporting in an industry-specific ERP.
Avoid When
EPICOR VERSION FRAGMENTATION: Epicor offers multiple product lines (Epicor ERP, Kinetic, Prophet 21, BisTrack) with different API architectures; an integration built for Epicor ERP may not work for Epicor Kinetic or Prophet 21; confirm exact product before building integration. MRP EXPLOSION ACCURACY: Automated MRP run triggers using Epicor API must provide accurate BOM and routing data; automated MRP with stale or incorrect bill-of-materials creates material shortage and production stoppage. SOX controls for public companies — automated financial transaction posting must maintain segregation of duties; Epicor public company customers must implement approval workflow for automated journal entries. Engineer-to-order configuration accuracy — automated ETO quote and order creation must capture complete custom product specifications; automated ETO order with missing specifications creates manufacturing error and customer satisfaction impact.
Use Cases
- • Processing production orders from manufacturing agents
- • Managing MRP from supply chain planning agents
- • Automating sales orders from distribution agents
- • Tracking quality results from QC automation agents
Not For
- • Financial services and healthcare without manufacturing/distribution
- • Simple accounting without manufacturing-specific requirements
- • Very small manufacturing (<$5M revenue) without IT resources
Interface
Authentication
Epicor uses OAuth 2.0 and API key authentication. REST API with JSON/OData. Austin, Texas HQ. Founded 1972. Private (CD&R PE). Manufacturing, distribution, and retail ERP specialist. 20,000+ customers in 150+ countries. Epicor Kinetic (cloud-first rebranding). Competes with Infor, SAP Business One, and Microsoft Dynamics 365 F&O for manufacturing ERP.
Pricing
Austin TX. CD&R PE. Founded 1972. 20,000+ customers. 150+ countries. Manufacturing/distribution/retail focus. Kinetic cloud rebranding. Enterprise per-user licensing.
Agent Metadata
Known Gotchas
- ⚠ PRODUCT LINE API FRAGMENTATION: Epicor ERP, Kinetic, Prophet 21 (distribution), and BisTrack (building materials) are separate product lines with different API architectures, authentication, and data models; automation built for one product does not work for others; confirm exact Epicor product before integration
- ⚠ MRP BOM accuracy dependency — automated MRP run API calls rely on accurate bill-of-materials and routing data in Epicor; automated MRP with stale BOM data creates incorrect material requirements and production schedule; validate BOM currency before triggering automated MRP
- ⚠ Epicor Kinetic cloud migration API differences — Epicor is migrating customers from on-premise Epicor ERP to cloud Kinetic; APIs differ between versions; on-premise integrations require testing and modification for Kinetic cloud migration
- ⚠ Shop floor real-time data latency — automated production order status from Epicor may lag actual shop floor completion by minutes to hours if MES integration is not real-time; automated scheduling decisions based on production status must account for shop floor reporting lag
- ⚠ Quality hold automation — automated quality inspection result entry that triggers material hold must be irreversible without proper release authority; automated hold/release without authority check creates inventory management failure
- ⚠ Multi-site inventory queries — automated inventory availability queries must specify plant/site context; automated queries without site filter return company-wide inventory that may not reflect specific manufacturing location availability
Alternatives
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Scores are editorial opinions as of 2026-03-07.