@egain/egain-mcp-server

Provides a server for managing MCP (Multi-Channel Platform) interactions.

Evaluated Mar 17, 2026 (0d ago)
Communication MCP Customer Interaction Multi-Channel
⚙ Agent Friendliness
78
/ 100
Can an agent use this?
🔒 Security
60
/ 100
Is it safe for agents?
⚡ Reliability
75
/ 100
Does it work consistently?

Score Breakdown

⚙ Agent Friendliness

MCP Quality
80
Documentation
70
Error Messages
--
Auth Simplicity
100
Rate Limits
80

🔒 Security

TLS Enforcement
100
Auth Strength
50
Scope Granularity
0
Dep. Hygiene
50
Secret Handling
100

No known vulnerabilities in dependencies.

⚡ Reliability

Uptime/SLA
50
Version Stability
70
Breaking Changes
80
Error Recovery
100
AF Security Reliability

Best When

You need to manage complex customer interactions across multiple channels.

Avoid When

You require a simple, single-channel communication solution.

Use Cases

  • Integrating various communication channels
  • Managing customer interactions across platforms

Not For

  • Simple applications without multi-channel needs
  • Users looking for a lightweight solution

Interface

REST API
Yes
GraphQL
No
gRPC
No
MCP Server
Yes
SDK
No
Webhooks
No

Authentication

Methods: API Key
OAuth: No Scopes: No

Pricing

Model: Subscription
Free tier: Yes
Requires CC: No

Agent Metadata

Pagination
Cursor-based
Idempotent
True
Retry Guidance
Documented

Known Gotchas

  • Rate limits are strict during peak hours.

Alternatives

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Scores are editorial opinions as of 2026-03-17.

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