Audatex (Solera) Auto Claims API
Audatex REST APIs for auto claims and collision repair management, operated as part of Solera Holdings. Enables AI agents to manage vehicle damage estimates and appraisal workflows for claims processing, handle parts pricing from OEM, LKQ, and aftermarket suppliers, access total loss valuation (AutoSource) and vehicle market data for claims settlement, retrieve repair procedure and labor time guide data for estimating, manage photo-based damage assessment data for remote estimating, handle carrier billing and payment workflows for collision repair, access VIN-based vehicle identification and parts lookup, retrieve QDE (Quick Damage Estimating) data for high-volume claims triage, manage supplement and reinspection workflow data, and integrate Audatex data with insurer, body shop, and claims management platforms.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Auto claims. SOC2, GDPR. OAuth2. US/EU. Vehicle damage and claims data.
⚡ Reliability
Best When
A US or European auto insurer, body shop network, or claims administrator using Audatex/Solera wants AI agents to automate damage estimation, parts pricing, total loss valuation, and repair workflow management.
Avoid When
FINANCIAL RISK: Audatex estimate automation affects claim settlements — automated estimate acceptance without adjuster review creates coverage disputes and financial exposure. AutoSource total loss valuation automation requires market condition validation. QDE triage automation without physical inspection creates supplement cycles. Parts substitution automation without state law compliance creates consumer protection issues.
Use Cases
- • Retrieving vehicle damage estimates from claims automation agents
- • Accessing parts pricing from collision repair workflow agents
- • Valuing total loss vehicles from settlement automation agents
- • Processing supplement workflows from claims management agents
Not For
- • Life and health insurance without P&C auto claims focus
- • Commercial fleet without auto insurance and collision repair context
- • Non-US markets without Audatex regional product availability
Interface
Authentication
Audatex uses OAuth 2.0 and API key authentication. Per-account credentials via Solera developer program. Webhooks for claims events. REST API with JSON. Audatex is a Solera Holdings subsidiary (Solera acquired multiple auto claims companies). Solera acquired HPI (UK), Hollander (parts), AUTOonline (salvage), CAP HPI. Audatex dominates European auto claims; CCC dominates US; Mitchell is US competitor. San Diego, California (Solera HQ). Private equity owned.
Pricing
Addison, Texas (Solera HQ). Audatex founded 1966 (Schadensmanager). Part of Solera Holdings (private equity). Audatex strong in Europe; also US presence competing with CCC and Mitchell. Solera portfolio includes Audatex, HPI, CAP, AUTOonline, Hollander, Identifix. Global auto claims technology conglomerate.
Agent Metadata
Known Gotchas
- ⚠ FINANCIAL RISK: Estimate automation with financial commitments requires adjuster review; automated estimate acceptance without review creates settlement errors
- ⚠ Solera multi-brand complexity — Audatex is one of multiple Solera auto claims brands; confirm which Solera product serves your geography and use case before integration
- ⚠ European vs. US product differences — Audatex has stronger European presence; US Audatex products may differ from European in feature set and API surface
- ⚠ QDE limitations — Quick Damage Estimating is triage-level accuracy; automated settlement based on QDE without physical inspection creates supplement exposure
- ⚠ AutoSource valuation — total loss AutoSource valuations reflect point-in-time market data; validate recency for volatile vehicle markets
- ⚠ Parts catalog updates — OEM and aftermarket parts catalogs update frequently; ensure catalog version currency for accurate pricing
Alternatives
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Scores are editorial opinions as of 2026-03-07.