Airship Customer Engagement API
Airship REST API for mobile-first customer engagement platform. Enables AI agents to send targeted push notifications, SMS, and in-app messages; manage audience segments; retrieve campaign analytics; and integrate Airship messaging into marketing automation workflows. Airship (formerly Urban Airship) is one of the pioneer push notification platforms with deep mobile expertise.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Device identifiers and push behavioral data. SOC2, ISO27001, GDPR, CCPA. Basic auth with master/read tokens.
⚡ Reliability
Best When
A consumer mobile app using Airship wants AI agents to send personalized push notifications, manage mobile audiences, and integrate engagement analytics into lifecycle marketing workflows.
Avoid When
PRIVACY: Push notification targeting uses device identifiers and behavioral data. GDPR and CCPA compliance required. Users must opt in to push notifications.
Use Cases
- • Sending targeted push notifications from real-time engagement agents
- • Managing mobile audience segments and attribute data from marketing agents
- • Retrieving campaign performance analytics from mobile marketing analytics agents
- • Integrating Airship engagement data into CRM and customer lifecycle agents
Not For
- • Non-Airship push notification platforms
- • High-volume transactional email as primary channel (Airship is mobile-first)
- • B2B SaaS without mobile app component
Interface
Authentication
Airship API uses app key + master secret for HTTP Basic auth. Separate read and write tokens available. Tokens are app-scoped from Airship dashboard.
Pricing
Portland-based company. Enterprise pricing based on MAU and active messaging volume.
Agent Metadata
Known Gotchas
- ⚠ PRIVACY: Device identifiers and push opt-in status — GDPR/CCPA consent required
- ⚠ No public MCP server — REST API with Basic auth
- ⚠ Master secret provides full access — use read tokens for read-only analytics agents
- ⚠ Push notification delivery is async — use webhooks for delivery status confirmation
- ⚠ Airship's audience features (segments, lists, attributes) have unique data model
- ⚠ 99.99% uptime SLA makes this reliable for mission-critical mobile notifications
Alternatives
Full Evaluation Report
Detailed scoring breakdown, competitive positioning, security analysis, and improvement recommendations for Airship Customer Engagement API.
Scores are editorial opinions as of 2026-03-06.