Addigy Apple Device Management REST API
Addigy Apple-exclusive device management REST API for IT teams and MSPs to automate macOS, iOS, iPadOS, and tvOS device management, monitoring, patch management, and policy enforcement — enabling AI agents to manage Apple device inventory, deploy software and configurations, execute remote scripts, monitor device health, and integrate with Apple Business Manager through Addigy's Apple-native cloud MDM platform. Enables AI agents to manage device management for Apple device enrollment, supervision, and inventory management automation, handle policy management for device configuration policy assignment and compliance enforcement automation, access software management for package deployment, software update, and patch management automation, retrieve monitoring management for device health check, CPU/memory/disk alert, and status monitoring automation, manage script management for remote script deployment and execution result retrieval automation, handle fact management for device attribute, hardware, and software inventory query automation, access alert management for device compliance violation and health alert notification automation, retrieve user management for device user assignment and LDAP integration automation, manage billing management for multi-tenant MSP billing and device count tracking automation, and integrate Addigy with Apple Business Manager, PSA platforms, and identity providers for Apple device lifecycle automation.
Score Breakdown
⚙ Agent Friendliness
🔒 Security
Apple MDM. SOC2. API key. US. Apple device inventory and management data.
⚡ Reliability
Best When
An IT team or MSP managing Apple-only or Apple-primary device fleets wanting AI agents to automate macOS and iOS device enrollment, software deployment, health monitoring, and script execution through Addigy's Apple-focused cloud MDM.
Avoid When
ADDIGY IS APPLE-ONLY: Addigy manages only Apple devices (macOS, iOS, iPadOS, tvOS); automated cross-platform assumption creates device_not_supported for Windows or Android device management; automated must use a different MDM for non-Apple devices. ADDIGY ACCOUNT IS REQUIRED: Addigy serves IT teams and MSPs; automated open-developer assumption creates account_required for organizations without Addigy subscription; automated must have active Addigy account. ABM ENROLLMENT FOR ZERO-TOUCH: Zero-touch deployment requires Apple Business Manager or Deployment Program configuration; automated instant-enrollment assumption creates manual_enrollment_required for devices not registered in ABM; automated must configure ABM integration for automated enrollment. MDM COMMANDS ARE DEVICE-DEPENDENT: Remote device commands require device to be online and checked in; automated instant-execution assumption creates command_queued for commands issued to offline Apple devices; automated must handle asynchronous command execution with polling.
Use Cases
- • Managing macOS device enrollment and configuration policy deployment for enterprise IT automation agents
- • Deploying software packages and security patches to Apple devices for IT operations automation agents
- • Monitoring Apple device health and triggering remediation scripts for proactive IT support agents
- • Managing multi-client Apple device fleets across MSP environments for managed service delivery agents
Not For
- • Windows and Android device management (Addigy is Apple-only MDM; Microsoft Intune and VMware Workspace ONE serve cross-platform MDM)
- • Comprehensive ITSM ticketing (Addigy is device management; ServiceNow and ConnectWise Manage serve ITSM)
- • Advanced endpoint threat detection (Addigy is device configuration management; CrowdStrike Falcon Go and Jamf Protect serve Mac threat detection)
Interface
Authentication
Addigy uses API key (client_id + client_secret) for Apple Device Management REST API. REST API with JSON. Brooklyn, NY HQ (remote-first). Founded 2014 by Jason Dettbarn. Raised $45M (Summit Partners). Products: Addigy MDM (Apple device management), Addigy Live Desktop (remote support), Addigy Policy Engine. 3,000+ IT teams and MSPs. 1M+ managed Apple devices. Apple Certified MDM. MSP-friendly multi-tenant. Competes with Jamf, Mosyle, and Kandji for Apple MDM.
Pricing
Brooklyn NY. $45M raised (Summit Partners). 3,000+ IT/MSP customers. 1M+ Apple devices. Per-device monthly.
Agent Metadata
Known Gotchas
- ⚠ API AUTH USES CLIENT ID + SECRET PAIR: Addigy API requires both client_id and client_secret in requests; automated single-key assumption creates auth_failure for implementations providing only one credential instead of both; automated must include both client_id and client_secret in all API requests
- ⚠ DEVICE FACTS REQUIRE REFRESH: Addigy device facts (hardware, software inventory) update on device check-in schedule; automated real-time assumption creates stale_inventory for fact queries between device check-ins; automated must trigger device check-in or accept eventual consistency for device fact data
- ⚠ POLICY APPLICATION IS ASYNCHRONOUS: Policy deployment to devices applies at next device check-in; automated sync-policy assumption creates delayed_enforcement for policies expected to apply immediately; automated must account for check-in interval before policy enforcement is reflected
- ⚠ ORG SCOPING REQUIRED FOR MSP: Addigy multi-tenant MSP deployments require org-level scoping for all operations; automated global-operation assumption creates cross_tenant_access for queries not scoped to specific MSP client organization; automated must specify organization in all operations for MSP deployments
- ⚠ SCRIPT EXECUTION REQUIRES DEVICE AGENT: Remote scripts execute via Addigy agent on device; automated agentless assumption creates script_not_executed for devices where Addigy agent is offline or unhealthy; automated must check agent health before attempting remote script execution
Alternatives
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Scores are editorial opinions as of 2026-03-07.