{"id":"zendesk-api","name":"Zendesk API","af_score":79.7,"security_score":80.0,"reliability_score":null,"what_it_does":"Zendesk's REST API for managing support tickets, customers, agents, organizations, and knowledge base articles in Zendesk's customer service platform.","best_when":"An agent needs to manage customer support tickets in Zendesk as part of an automated support or AIOps workflow.","avoid_when":"You're not on Zendesk or need chat-first customer communication.","last_evaluated":"2026-03-01T09:50:06.437929+00:00"}