{"id":"basher83-zammad-mcp","name":"Zammad-MCP","af_score":66.0,"security_score":65.1,"reliability_score":32.5,"what_it_does":"Zammad-MCP is an MCP (Model Context Protocol) server that exposes Zammad helpdesk capabilities to AI assistants via tools for managing tickets, users, organizations, groups/system lists, and attachments (including listing, downloading as base64, and deleting attachments). It supports both stdio and an HTTP transport mode for remote MCP deployments.","best_when":"You need an agent-accessible helpdesk integration for Zammad and can run the MCP server with appropriate Zammad API tokens, using stdio for local/desktop use or HTTP behind a properly secured reverse proxy.","avoid_when":"Avoid exposing the HTTP transport broadly or without TLS/auth; avoid username/password auth if an API token is available; avoid sending large unpaginated requests that could stress rate limits.","last_evaluated":"2026-03-30T15:31:43.402765+00:00","has_mcp":true,"has_api":false,"auth_methods":["ZAMMAD_HTTP_TOKEN (API token)","ZAMMAD_OAUTH2_TOKEN (OAuth2 token)","ZAMMAD_USERNAME / ZAMMAD_PASSWORD (username/password)"],"has_free_tier":false,"known_gotchas":["HTTP transport requires MCP_TRANSPORT=http and correct MCP_HOST/MCP_PORT; endpoint is at /mcp/","Docker stdio mode requires the -i flag so the server can receive stdin","Large searches/downloads may hit Zammad rate limits; README recommends reducing frequency and paginating"],"error_quality":0.0}